HeatingSave Ltd (“HeatingSave”) recognises and respects the importance of your privacy and that you need to understand how your personal data is used. We will only collect and use data relating to you and your business in the ways described within this policy and in line with that provided in law.
Who are we?
HeatingSave is a private limited company registered in England with the company number 06628496. Our registered address and from where we operate is 589 Great North Road, Eaton Ford, St Neots, Cambridgeshire PE19 7GJ. Our contact details are
Telephone number is 01480223923
Data Protection officer is Kate Smith
VAT number is 1083 24930
Email contact email@example.com
What are your rights?
Your rights are governed by GDPR which we will always strive to achieve. These are,
What personal data will we hold?
We may collect some or all of the following personal data which may vary depending upon our trading relationship. Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the "GDPR") as 'any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier'.
Personal data covers obvious information such as your name and contact details, details of your business, VAT number and other information that enables us to help you submit your MTD VAT return. This included identification numbers and other online identifiers. This may include,
Name and job title, Date of birth, Gender, Address, Email address, Business name, Telephone number, HMRC MTD and VAT information with payment data, financial and tax information including publicaly available information such as HM Revenue & Customs and Companies House data. We will NOT hold information relating to your preferences and interests.
How will we use your personal information?
We are governed by the GDPR legislation and will only hold this personal information so that we can help you submit your MTD VAT return. By consenting us to use of your personal data you are agreeing to us to continue our legitimate business interests. Specifically, we will use your personal data to,
We may disclose your personal information:
How long will we keep your personal data?
We will not keep your personal data for any longer than the purpose for which it was originally collected or until you tell us to delete it.
Where we keep your data?
We will store your data on password and firewall protected servers that are primarily based in the UK. Where it is commercially prudent to do so, we will store your personal data on servers outside the UK but this will be where reasonably possible with servers located in countries that have good data protection laws although they may not be as full as those within the UK and/or the European Economic Area.
We share your data within the group of companies of which we are a part. Where this involves the transfer of personal data outside the EEA, our group ensures that personal data is protected by requiring all companies within the group to follow the same rules with respect to personal data usage. These are known as "binding corporate rules". More information on binding corporate rules is available from the European Commission.
If you have concerns, then please contact us via email using the contact information at the beginning of this document.
Measure we take to keep your information safe
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. Where practical, we encrypt data, but it must be made clear that data transferred via the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. However, we will use the guidance information from HMRC as to how best to securely communicate with their MTD servers.
Your security responsibilities
You are responsible for keeping MTD free confidential and only disclosing them to people you trust. Apart from when you log onto our website, we will never ask you for your passwords via email or any other communication. If you do receive such communications then they are not from us, and you must not disclose them.
Disclosure of your personal data to 3rd parties
In rare circumstances we may be forced legally to disclose your personal data if we instructed to do so by a court order or if we are conducting legal proceedings or complying with legal requirements instructed by a Government authority. With the exception of the above we will not share your personal data with third parties.
How Can I Access My Personal Data?
You are able to access for free your personal data via our MTD-free website.
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
We use both session and persistent cookies on our website. MTD-free relies on cookies to manage your secure connection. By using MTD-free you are consenting to their use.
Most browsers allow you to refuse to accept cookies; for example:
Blocking all cookies will have a negative impact upon the usability of many websites and if you block cookies, you will not be able to use all the features on our website.
At any time you can delete cookies stored on your computer; for example: